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Client Solutions Executive 2 (SLED)
Category: Telecommunications
  • Your pay will be discussed at your interview

Job code: lhw-e0-88393160

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  Job posted:   Tue Apr 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Client Solutions Executive 2 (SLED)

As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities.

+ Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions.

+ With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects.

+ May support resolution of customer disputes and accounts receivable discrepancies (i.e.billing/installation/customer issues).

+ Establishes/maintains productive long-term client relationships.

+ Supports in presenting products, services and migrations that can benefit customer needs.

+ Demonstrates broad and strong working knowledge of the organizations entire product/service line.

+ Partners with clients to understand business needs,issues,strategies,priorities to deliver valuable solutions.

+ Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.

+ Owns account relationship; responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement.

+ Effectively influences customers to diffuse potential problems.

+ Aids in devising direct sales plans/strategies.

+ May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects.

+ May support less experienced sales team through coaching or mentoring. Works on complex projects.

Duties directly related to making sales include: Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales,etc.; traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.

Education: Bachelor degree.

Experience: 5-8 years direct work experience.

**Principal Functional Skills / Competencies associated with this Title:**

+ Account Management

+ Business and Financial Acumen

+ Competitive Differentiation

+ Consultative Selling

+ Customer-Centric Solution Development

+ Industry Knowledge

+ Operational Excellence

+ Technology Expertise

+ Territory / Module Management

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